Convin
Omnichannel Contact Centers Powered By Conversation Intelligence
Homepage of Convin
About Convin
Convin provides advanced call center monitoring and sales training solutions that enhance agent performance and boost productivity through real-time coaching, automated quality assurance, and insightful analytics. By leveraging AI-driven conversation intelligence, it aims to transform customer interactions and streamline operations in call centers.
Key Features
Real-time agent assist
Automated call auditing
Conversation analytics
Personalized coaching
Customizable learning solutions
Automated quality management
Call recording and transcription
Pricing Overview
Pricing page of Convin
Use Cases
Sales training
Call quality monitoring
Performance improvement
Customer feedback collection
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